Business Analysis


TechPoint`s Business Analysis takes a pragmatic, face-to-face approach, performing research and analysis through observation, interviews, design workshops and focus groups. This kind of adaptive, business-focused method coupled with project management and a strong development team ensures customer satisfaction and project success.

TechPoint Business Analysis solutions provide

  • Highly-trained and talented people who work effectively with both business and IT
  • A thorough understanding of project business objective
  • Expert management of system requirements
  • Innovative and adaptive approaches to system analysis
  • A combination of discipline and flexibility to handle requirements changes
  • A strategic and tactical understanding of business value
  • Enterprise business architecture that drives technical strategy and solutions

TechPoint provides expert Business Analysts who are equipped with the right business acumen to understand objectives at the highest level in order to elicit and create the requirements for the successful development of a software solution.

Our employees work closely with all project stakeholders, conducting on-site studies to map and prioritize the capabilities of your enterprise as well as to chart its flow of information. They also lead in-depth focus groups with business users to understand how their internal systems can better suit their needs for efficiency.

Following are the attributes of TechPoint`s Business Analysts

  • Elicit requirements gathering through interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface designs.
  • Utilize our customers own experience for enterprise-wide requirements definition and identification of management systems and methodologies required.
  • Successfully engage in multiple initiatives simultaneously
  • Work independently with users to define concepts and under direction of project managers
  • Drive and challenge business units on their assumptions of how they will successfully execute their plans
  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
  • Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
  • Develop requirements specifications according to standard templates, using natural language.
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Be the liaison between the business units, technology teams and support teams.

By coordinating effectively with the customer and the IT team, the Analyst creates clear, accurate system requirements that serve as the basis for the development effort.

Every software project is dynamic. The understanding of the solution develops and builds as the project unfolds. It is the responsibility of the analyst to understand and clearly communicate changing requirements to every project stakeholder.

Not only do TechPoint's Business Analysts have the rare ability to communicate in both the business and technical domains, but as an embedded member of the project team, they become a liaison between, and an advocate for, both the business and technology stakeholders. By bridging this gap, they build and sustain a strong understanding between the two parties.